Step 01
User Registration
User enters mobile number and requests OTP for secure onboarding.
Response Flow Steps
Operational sequence from user action to admin resolution.
Step 02
OTP Verification
Backend verifies OTP and issues auth token with user profile payload.
Step 03
Add Contacts
User adds trusted contacts for emergency delivery and follow-up alerts.
Step 04
Safety Tool Setup
Enable or disable fake call, siren, track me and related configurations.
Step 05
Location Sharing
Location feed is activated for journey tracking and live visibility.
Step 06
SOS Triggered
Emergency event created with notes, location and timestamp details.
Step 07
Alert Dispatch
Trusted contacts and admin channels receive event payload notifications.
Step 08
Trip + Event Log
Trip state and SOS activity stay linked for incident timeline auditing.
Step 09
Admin Resolution
Admin updates event status, sends follow-ups and closes the incident.